Kay Jewelers in Springfield, VA Open now

Reviews about Kay Jewelers

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  September 09, 2019, by natasha schehen
  If I could give less of a rating I absolutely would I am unbelievably frustrated with this company it is been six years of headaches with my engagement ring weather diamonds are falling out I’m being lied to by multiple Kay’s employees getting the runaround. I’m so over it. Then to top it all off even contacting corporate about my multiple terrible experiences I get absolutely nothing a week later not a I’m so sorry you’ve had to deal with this not A dang thing I’m so over this company I suggest anyone looking for an engagement ring to go someplace else there are many jewelers with better selection better quality for lower price
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  March 22, 2019, by Jessca
  I had a horrible experience. I waited over a month to receive my necklace. So I decided to call and they told me that it was there. When I came to pick it up, I was told that they couldn't find it. Then the representative found a bag and portrayed as if it was my necklace. But it wasn't my necklace. It was hollow, which is much cheaper than what I ordered. I order a solid necklace. I was almost scammed! I grew tired of the foolery and just requested a refund. And that led to another problem. The store never have cash. I had to wait for days just to get my cash refund. I will never go back to that Kay Jewelers ever again.